AGENCE EQUINE-QUEST IMMOBILIER

Postal address: 462 rue du Vieux Pressoir - La Patiniere - 14 330 Le Molay Littry - FRANCE
Financial Guarantee QBE International Insurance Limited - 75 001 Paris
RCS CAEN 481 565 604
Professional Card N° CPI 1401 2016 000 005 448 issued by the CCI of Caen - Calvados
Transactions on real estate and business assets, without receipt of funds.
Intracommunity VAT: FR6748156560400016

Member of the French property syndicate SNPI

Agency fees payable by the buyer: 6.5% incl. VAT in addition to the net selling price.

Definitions

Customer : any professional or natural person capable within the meaning of articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site which is the subject of these general terms and conditions.

Contents: All the elements making up the information on the Site, in particular text - images - videos.

Customer information : Hereinafter referred to as "Information", which corresponds to all personal data likely to be held by www.equine-quest.com to manage your account and customer relations and for analysis and statistical purposes.

User : Internet user connecting to and using the above-mentioned site.

Personal details: "Information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies" (article 4 of law no. 78-17 of 6 January 1978).

The terms "personal data", "data subject", "sub-processor" and "sensitive data" have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679).

1. Presentation of the website.

Pursuant to Article 6 of French Law no. 2004-575 of 21 June 2004 on confidence in the digital economy, users of the website are hereby informed that www.equine-quest.com the identity of the various parties involved in its implementation and monitoring:

Owner : Agence Equine-Quest Immobilier - Intracommunity VAT number: FR6748156560400016
462 rue du Vieux Pressoir
La Patinière
14 330 Le Molay Littry
FRANCE

Responsible for publication : Jean-François COURSAN - 00 33 +(0)6 74 57 78 66.
The person responsible for publication is either a natural person or a legal entity.

Creator: Androme computing - www.andromeinformatique.com.

Webmaster: Androme informatique – web@inormandie.fr.

Hosted by : OVH
2 rue Kellermann
59100 Roubaix - France
1007

Data Protection Officer : Jean-François COURSAN - 00 33 +(0)6 74 57 78 66.

The legal notices comply with RGPD.

2. General terms and conditions of use of the site and the services offered.

The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit on his own account all or part of the elements or works on the Site.

Use of the site www.equine-quest.com implies full and unreserved acceptance of the general conditions of use described below. These conditions of use may be amended or supplemented at any time. www.equine-quest.com are therefore invited to consult them on a regular basis.

This website is normally accessible to users at all times. However, the company may decide to interrupt it for technical maintenance purposes. www.equine-quest.comwill endeavour to inform users in advance of the dates and times of the intervention. The website www.equine-quest.com is updated regularly by the person responsible. In the same way, the legal notices may be modified at any time: they are nevertheless binding on the user, who is invited to refer to them as often as possible in order to familiarise himself with them.

3. Description of services provided.

The website www.equine-quest.com is to provide information about all of the company's activities. www.equine-quest.com strives to provide information that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or failures to update information, whether these are its fault or the fault of third-party partners who provide it with this information.

All the information on the website www.equine-quest.com are given for information only and are subject to change. Furthermore, the information contained on the www.equine-quest.com are not exhaustive. They are given subject to any changes that may have been made since they were put online.

4. Contractual limitations on technical data.

The site uses JavaScript technology. The website cannot be held responsible for any material damage linked to the use of the site. In addition, users of the site undertake to access the site using recent, virus-free equipment and with an up-to-date, latest-generation browser. The website www.equine-quest.com is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679).

The aim is to provide a service that ensures the highest level of accessibility. The host ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure or if the Services generate traffic deemed to be abnormal.

www.equine-quest.com and the host may not be held liable in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment, particularly due to network congestion preventing access to the server.

5. Intellectual property and counterfeiting.

www.equine-quest.com is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication or adaptation of all or part of the elements of the site, whatever the means or process used, is prohibited, except with the prior written authorisation of : www.equine-quest.com.

Any unauthorised use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.

6. Limitation of liability.

Agence Equine-Quest Immobilier acts as the publisher of the site. Agence Equine-Quest Immobilier is responsible for the quality and accuracy of the Content it publishes.

Agence Equine-Quest Immobilier cannot be held responsible for any direct or indirect damage caused to the user's equipment when accessing the website. www.equine-quest.comThis may result either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

Agence Equine-Quest Immobilier cannot be held responsible for indirect damage (such as loss of market or loss of opportunity) resulting from the use of the website. www.equine-quest.com. Interactive areas (possibility to ask questions in the contact area) are available to users. www.equine-quest.com reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where applicable, www.equine-quest.com also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).

7. Personal data management.

The Customer is informed of the regulations concerning marketing communications, the law of 21 June 2014 for confidence in the Digital Economy, the Data Protection Act of 06 August 2004 and the General Data Protection Regulation (RGPD: n° 2016-679).

7.1 Persons responsible for collecting personal data.

For Personal Data collected in connection with the creation of the User's personal account and browsing on the Site, the party responsible for processing the Personal Data is : www.equine-quest.comrepresented by Jean-François COURSAN - 00 33 +(0)6 74 57 78 66, its legal representative.

As the party responsible for processing the data it collects, www.equine-quest.com undertakes to comply with the legal provisions in force. In particular, it is the Customer's responsibility to establish the purposes of its data processing, to provide its prospects and customers, once their consent has been obtained, with full information on the processing of their personal data and to maintain an accurate register of such processing. Whenever www.equine-quest.com processes Personal Data, www.equine-quest.com takes all reasonable steps to ensure that Personal Data is accurate and relevant to the purposes for which it is to be used. www.equine-quest.com treats them.

7.2 Purpose of the data collected.

www.equine-quest.com may process all or part of the data:

  • to enable browsing on the Site and the management and traceability of services ordered by the user: connection and Site use data, invoicing, order history, etc.
  • to prevent and combat computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password (hashed).
  • to improve browsing on the Site: connection and usage data.
  • to conduct voluntary satisfaction surveys on www.equine-quest.com e-mail address.
  • to carry out communication campaigns (sms, e-mail): telephone number, e-mail address.

www.equine-quest.com does not sell your personal data, which is therefore only used where necessary or for statistical and analysis purposes.

7.3 Right of access, rectification and opposition.

In accordance with current European regulations, Users of www.equine-quest.com have the following rights:

  • right of access (article 15 of the RGPD) and rectification (article 16 of the RGPD), updating and completeness of Users' data right of blocking or deletion of Users' personal data (article 17 of the RGPD), where such data is inaccurate, incomplete, equivocal, out of date, or the collection, use, communication or storage of which is prohibited.
  • the right to withdraw consent at any time (article 13-2c of the RGPD).
  • the right to limit the processing of Users' data (Article 18 of the RGPD).
  • the right to object to the processing of Users' data (article 21 of the RGPD).
  • the right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (article 20 of the RGPD).
  • the right to determine what happens to Users' data after their death and to choose to whom this data should be disclosed. www.equine-quest.com will have to communicate (or not) its data to a third party that it has designated in advance.

As soon as www.equine-quest.com is aware of the death of a User and in the absence of instructions from the User, www.equine-quest.com undertakes to destroy its data, unless it needs to be kept for evidential purposes or to comply with a legal obligation.

If the User wishes to know how www.equine-quest.com to use their Personal Data, ask for them to be rectified or object to them being processed, Users can contact www.equine-quest.com in writing to the following address

DPO, Jean-François COURSAN
462 rue du Vieux Pressoir
La Patiniere
14 330 Le Molay Littry
FRANCE

In this case, the User must indicate the Personal Data that he would like to be deleted. www.equine-quest.com corrects, updates or deletes, by identifying himself/herself precisely with a copy of an identity document (identity card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on www.equine-quest.com by law, particularly with regard to the retention or archiving of documents. Finally, Users of www.equine-quest.com can lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data.

www.equine-quest.com shall not process, host or transfer the Information collected on its Customers to a country outside the European Union or recognised as "non-adequate" by the European Commission without first informing the Customer. However, www.equine-quest.com remains free to choose its technical and commercial subcontractors, provided that they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).

www.equine-quest.com undertakes to take all necessary precautions to protect the security of the Information and in particular to ensure that it is not disclosed to unauthorised persons. However, if an incident affecting the integrity or confidentiality of the Customer's Information is brought to the attention of www.equine-quest.comThe Customer shall be informed as soon as possible of the corrective measures taken. In addition, www.equine-quest.com does not collect any "sensitive data".

The User's Personal Data may be processed by subsidiaries of www.equine-quest.com and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.

Within the limits of their respective responsibilities and for the purposes set out above, the main people likely to have access to the data of Users of www.equine-quest.com are mainly our customer service agents.

8. Incident notification.

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. As a result, we cannot guarantee absolute security. If we become aware of a breach of security, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information about the user of the www.equine-quest.com is published without the user's knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the purchase of www.equine-quest.com and its rights would allow the transmission of the said information to the eventual purchaser who would in turn be bound by the same obligation of conservation and modification of the data with respect to the user of the site. www.equine-quest.com.

Security

To ensure the security and confidentiality of Personal Data and Personal Health Data, www.equine-quest.com uses networks protected by standard devices such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, www.equine-quest.com takes all reasonable steps to protect them against loss, misuse, unauthorised access, disclosure, alteration or destruction.

9. Hypertext links, cookies and internet tags.

The website www.equine-quest.com contains a number of hypertext links to other sites, set up with the authorisation of www.equine-quest.com. However, this is not the end of the story, www.equine-quest.com does not have the possibility of checking the content of sites visited in this way, and consequently accepts no responsibility in this respect.

Unless you decide to deactivate cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options offered to you and described below, bearing in mind that this may reduce or prevent access to all or part of the Services offered by the site.

9.1. Cookies.

A "cookie" is a small information file sent to the User's browser and stored on the User's terminal (e.g. computer, smartphone), (hereinafter Cookies). This file includes information such as the User's domain name, the User's Internet service provider, the User's operating system and the date and time of access. Cookies are in no way likely to damage the User's terminal.

www.equine-quest.com is likely to process information about the User's visit to the Site, such as the pages consulted and searches carried out. This information enables www.equine-quest.com to improve the content of the Site and the User's browsing experience.

As Cookies facilitate browsing and/or the provision of services offered by the Site, the User may configure his/her browser to allow him/her to decide whether or not to accept them so that Cookies are stored in the terminal or, on the contrary, that they are rejected, either systematically or depending on the sender. Users may also configure their browser software so that they are offered the option of accepting or rejecting Cookies from time to time, before a Cookie is likely to be stored on their terminal. www.equine-quest.com informs the User that, in this case, it is possible that not all the functions of their browser software will be available.

If the User refuses to save Cookies on his/her terminal or browser, or if the User deletes those saved, the User is informed that his/her browsing and experience on the Site may be limited. This may also be the case when, www.equine-quest.com or one of its service providers cannot recognise, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, www.equine-quest.com declines all responsibility for the consequences of the impaired operation of the Site and any services offered by www.equine-quest.comresulting from (I) the refusal of Cookies by the User (II) the impossibility for the User to use Cookies. www.equine-quest.com to save or consult the Cookies necessary for their operation by choice of the User. For the management of Cookies and User choices, the configuration of each browser is different. This is described in the browser's help menu, which will indicate how the User can modify his/her wishes with regard to Cookies.

At any time, Users may choose to express and modify their wishes with regard to Cookies. www.equine-quest.com may also use the services of external service providers to help it collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the Twitter, Facebook, Linkedin and Google Plus social networks appearing on the www.equine-quest.com website or mobile application and if the User has accepted the deposit of cookies by continuing to browse the www.equine-quest.comTwitter, Facebook, Linkedin and Google Plus may also place cookies on your terminals (computer, tablet, mobile phone).

These types of cookies are only placed on your terminals if you give your consent, by continuing to browse the website or mobile application of www.equine-quest.com. However, the User may at any time withdraw his/her consent for www.equine-quest.com sets this type of cookie.

9.2. Internet tags.

www.equine-quest.com may occasionally employ web beacons (also known as "tags", action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them via a specialist web analytics partner who may be located (and therefore store relevant information, including the User's IP address) in a foreign country.

These tags are placed both in the online advertisements enabling Internet users to access the Site, and on the various pages of the Site.

This technology enables www.equine-quest.com to evaluate visitors' responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information consulted), as well as the use of this Site by the User.

The external service provider may collect information on visitors to the Site and other websites using these tags, compile reports on the activity of the Site for the attention of www.equine-quest.comand to provide other services relating to the use of this site and the Internet.

10. Applicable law and jurisdiction.

Any dispute relating to the use of the site www.equine-quest.com is subject to French law. Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts.

11. Mediator

All consumers have the right to have recourse free of charge to a consumer mediator with a view to the amicable resolution of a dispute between them and a professional. To this end, the professional guarantees the consumer effective recourse to a consumer mediation scheme, pursuant to article L611-1 et seq. of the Consumer Code, created by order no. 2016-301 of 14 March 2016. You can find the contact details of the sector mediator at https://www.economie.gouv.fr/mediation-conso.

As a member of the SNPI, the agency has a partnership that sets up a mediation system for the amicable resolution of any dispute.

MEDIMMOCONSO
1 Allée du Parc de Mesemena - Bât A - CS 25222 - 44505 LA BAULE CEDEX
https://medimmoconso.fr/adresser-une-reclamation